Keep Your Account In Good Standing
Avoid account restrictions and late payment fees by paying the Minimum Payment Due by 5:00 p.m. on the U-Bill due date.
Payment of at least the Minimum Payment due must be received by the end of business (5:00 p.m. CDT/CST) on the Payment Due Date to keep the account from becoming past due.
Past due accounts may be assessed a $25 late payment fee on the next U-Bill and restrictions will be placed on the account.
Example: In the graphic above, if payment is not received by 5:00 p.m. on August 28 (Payment Due Date), charging and registration restrictions would be added to the account. A $25.00 late payment fee would be added to the September U-Bill and would be included in the September Minimum Payment amount.
Billing Policies Information
Student Billing Agreement
Financial Aid Disbursement Policy
Office of Student Financial Aid
The Office of Student Financial Aid (2400 University Capitol Centre) is responsible for awarding financial aid.
For questions about your application or award status, please contact their office.
How Financial Aid is Disbursed
All financial aid—except work-study—is disbursed through the University Billing Office. Most aid is automatically applied to eligible charges, including:
- Tuition and mandatory fees
- Residence hall and meal plan charges
- Other eligible university charges
These payments and charges will appear on your monthly U-Bill. If your aid does not fully cover your charges, you are responsible for paying the remaining balance. (See Payment Options for details.)
Estimated Aid on Billing Statements
If your aid has been approved but not yet received at the time of billing, it will appear as an estimated credit on your U-Bill.
Refunds of Excess Aid
If your financial aid exceeds your eligible charges, the remaining funds will be refunded to you starting the first day of classes.
To receive your refund quickly and securely, the University strongly recommends setting up direct deposit.
(See Financial Aid Refunds for instructions.)
Using Aid for Past or Miscellaneous Charges
- Federal loans can only be used for charges from the current semester, unless you authorize otherwise.
- With your authorization (via the Billing & Payment Student Agreement), up to $200 of current aid can be applied to prior session charges.
- Refunds may be delayed if past-due charges remain unpaid.
Federal loans do not automatically cover miscellaneous charges (e.g., library fines, printing fees). To allow aid to cover these, you must authorize it in the Billing & Payment Student Agreement. This authorization:
- Remains in effect while you're enrolled
- Can be canceled at any time by contacting the University Billing Office
Your Responsibilities
To ensure smooth processing of your financial aid, you are responsible for:
- Confirming that all aid has been disbursed
- Monitoring your U-Bill regularly
- Keeping your direct deposit information up to date
For questions about disbursement or billing, please contact the University Billing Office.
Collections
University Billing & Loan Collections (UBLC) is responsible for collecting delinquent U-Bill balances of former students, current and former faculty and staff as well as the general public. If you are unable to pay your past due balance in full at one time, please contact UBLC to explore payment arrangement options to avoid continued collection activity.
UBLC Hours: Weekdays 8:00 a.m. to 4:30 p.m.
Phone: (319) 335-0071 or Toll-Free (800) 943-4557
E-Mail: ubill-collect@uiowa.edu
Accounts may be referred to the Iowa Department of Revenue under the State Setoff Program. Registration and charging privileges are restricted until the past due balance is paid in full.
Additional information for accounts in collections
Restrictions
- Charging privileges will be restricted when the past due balance is $100 or greater
- Registration for future classes will be restricted when the past due balance is $500 or greater
Restrictions will be lifted automatically when the past due balance drops below the thresholds stated above.
Service Charges
| Fee | Amount | Description |
|---|---|---|
| Deferred Payment Fee | $20.00 | Assessed when payment of less than the Amount Due is paid. If the full balance is not paid in the month it is due, the account will be enrolled in the Deferred Payment Plan and the fee will be added to the 3rd U-Bill of the semester. If you believe you have been charged this fee in error, please submit a Deferred Fee Appeal Request. |
| Late Payment Fee | $25.00 | Assessed per month when there is no payment, or amount paid is less than Minimum Payment amount, by 5:00 p.m. CDT/CST on the Payment Due Date. If you believe you have been charged this fee in error, please submit a Late Payment Fee Appeal Request. |
| Returned Payment Fee | $30.00 | Per instance when payment is not honored by the bank and returned to the University, payment will be charged back to the account and the returned payment fee will be assessed. Questions regarding this fee should be directed to the University Billing Office, 319-335-0071 or 800-943-4557. |
| Third Party Invoicing Fee | $100.00 | Assessed per semester when a third party sponsor requires additional documents or information, outside of the monthly U-Bill, to submit payment for a student's account. This fee will be included in the balance requested from the sponsor, but will be the student's responsibility to pay if not covered by the sponsoring organization. |
| Employer Deferment Fee | $35.00 | Assessed per semester to students who complete the employer deferment process to request to have the payment of their tuition and fees deferred until the end of the semester. The deferment applies only to tuition and mandatory fees and does not exempt the account from other service fees. |
Billing Rights Summary
In Case of Error or Inquiries About Your Bill
Send your inquiry in writing so that the University receives it within 60 days of the billing statement date. Your written inquiry must include:
- Your name and University ID number
- A description of the error and why you believe it is an error, or if you need more information, a description of the item you are unsure about
- The dollar amount of the suspected error
You remain obligated to pay the items of your bill not in dispute, but you do not have to pay any amount in dispute during the time the University is resolving the dispute.
- During the same time, the University may not take any action to collect disputed amounts or report disputed amounts as past due.
- If you have a problem with property or services purchased with a credit card, you may have the right not to pay the remaining amount due on them if you first try in good faith to return them or give the University a chance to correct the problem.
- This is a summary of your rights, a full statement of your rights and the University's responsibilities under the Federal Fair Credit Billing Act will be sent to you both upon request and in response to a billing error notice.