Keep Your Account In Good Standing

Pay the Minimum Payment Due

Avoid account restrictions and late payment fees by paying the Minimum Payment Due by 5:00 p.m. on the U-Bill due date.

Billing Policies Information

Student Billing Agreement

Collections

University Billing & Loan Collections (UBLC) is responsible for collecting delinquent U-Bill balances of former students, current and former faculty and staff as well as the general public.  If you are unable to pay your past due balance in full at one time, please contact UBLC to explore payment arrangement options to avoid continued collection activity. 

UBLC Hours: Weekdays 8:00 a.m. to 4:30 p.m.
Phone: (319) 335-0071  or Toll-Free (800) 943-4557
E-Mail: ubill-collect@uiowa.edu

Accounts may be referred to the Iowa Department of Revenue under the State Setoff Program. Registration and charging privileges are restricted until the past due balance is paid in full. 

Additional information for accounts in collections


 

Restrictions

Billing Rights Summary

In Case of Error or Inquiries About Your Bill

Send your inquiry in writing so that the University receives it within 60 days of the billing statement date.  Your written inquiry must include:

  1. Your name and University ID number
  2. A description of the error and why you believe it is an error, or if you need more information, a description of the item you are unsure about
  3. The dollar amount of the suspected error